At Bill Penney Toyota, we strive to provide the best buying experience to our customers and quality service after the sale. Here's what some of our satisfied customers had to say when asked about their experience:
Zack: I would just like to thank you for being honest and having integrity. I am still amazed that you would be so honest in the correction of an error that was not the fault of your company. Your personnel had done everything possible to prevent the error. This was truly a very odd situation.I appreciate you installing quickly the large DVD player. This last effort was a nice touch!Again, thank you for being honest. I also enjoyed working with John, and would look for him if I were to purchase another car.People are amazed that Bill Penney Toyota would do the right thing!Good guys need to finish on top. Sincerely,Paul
"I am very impressed with Toyota's response to the issue of the Accelerator pedal.
I have 3 Toyota"s that all fall under the recall models and haven't had any issues with them, and know if there is a defect Toyota will stand behind their product like no other company." R Ash, Harvest, Al
They love it. Thank you for being so good with us.Jayne Huntsville,Al
" Great Product." Beutjer, 2008 Tundra
"Attentiveness." Bridges, 2008 Camry
"Inventory selection." Cole, 2008 Camry
"Friendliness of employees." Cook, 2008 Highlander
"Vehicle delivery." Cox, 2008 Yaris
"The friendly staff." Dixon, 2009 Camry
"Ability to search for vehicles on the Internet. Bill Penney Toyota has an excellent internet sales set-up." Drewnowski, 2008 Camry Solara
"Our salesman was professional and knowledgeable." Edwards, 2008 Sequoia
"Salesman was as straight forward as he could be within the rules for car salesman." Fisher, 2008 Highlander
"Didn't feel pressured! Great car from a great dealership!" Frost, 2009 Corolla
"Outstanding." Hall, 2009 Camry
"Working with Tommy. I call and tell him what I want; he finds my car and delivers." Hulebak, 2008 Highlander
"Short time to complete negotiations." Jernigan, 2008 Avalon
"Overall experience."Laursen, 2009 Camry
"Our salesman was friendly, courteous, knowledgeable and available." Lominick, 2009 Camry
"The friendliness and helpfulness of the sales staff." McClendon, 2009 Camry
"No pressure from the sale representative.Knows very well his product." Vandal, 2008 Tacoma
"Inventory. Dealership had car on lot that we were looking for with the desired features, etc.Follow-up: We purchased a DVD player that had to be installed.We received a call on the first business day from the service department to schedule the installation.Didn't expect it to be done that quickly! Vest, 2008 RAV4
"Salesman knowledge and ability to answer my questions." Westmoreland, 2008 Tacoma
"The ease of finding a vehicle with a decent price to include many needed basic features, getting in and out for the first time in my life." Wilburn, 2008 Sequoia
"My hometown dealership could not find the truck I wanted. Bill Penney found one within minutes." Young, 2008 Tundra
It's been an absolute pleasure doing business with Bill Penney. From the salesman to the financial manager, everyone was professional and made buying a car almost too easy!!! Cari King 2009
