Zach Penney
Testimonials
 

new car

I really enjoyed Mr. Willie , he\'s very confident an has lot\'s of energy. I didn\'t have everything I needed to buy a car. I have had so many problems buying old an used cars an spending $2,000-$3,000 on repairs after paying the cars off. I wanted a new car an deserved a new car but didn\'t want to go through sell\'s man hassle I always rent small SUV\'S to go out of town. I wished for the pasted years I could own one, but continued to dream. Alabama has been a ruff experience for me since 2006 an Mr. Willie changed all that for me. He laughed the whole time and even prayed for me to relax an believe that God has my back! He treated me like family and let me know there\'s nothing impossible at Bill Penny. It\'s a family business that cares about there customers safe transportation! to home, work and church.I didn\'t even realize my car at home was a Mitsubishi 2002. which means I\'m already family! Mr. Willie introduced me to the grandson of Bill Penny who is very pleasant an kind. That was exciting. He knew I was in good hands and I was not leaving without a car. I do not like dealer ships and sells men. So this was the best experience that could have ever changed my mind! Bill penny really cares about your situation not the sell. All the reps noticed me and offered me water and asked if I was alright no one tried to take my sell away from Mr. Willie! they just made sure I was comfortable while he was back an forth from the office. Now I don\'t have to walk 3 hours to work no more or ride my bike half way stop rest and start again. Now I don\'t have to beg Huntsville Hospital employee\'s for a ride or explain my personal business no more no more! Now I don\'t have to come home wet from the rain or sweaty from the long heat walk or have my son walk half way down meridian st. to carry my bags and stop at dollar general for water. Thanks Bill Penny and Mr. Willie for a stress free car buy. I\'m out of condition for long walks and need to go to the gym! so now i can drive to A&M university gym Like I use to and go work and go swimming again. Yea!
August 15th, 2017
sonja bought a new out-lander sport es at Bill Penney Toyota in Huntsville, AL
Friendliness:  ★★★★★
Service: ★★★★★
Knowledge: ★★★★★
Price: ★★★★★
Satisfaction: ★★★★★
Overall: ★★★★★

Best experanice

I just bought my third Toyota and this was the best experience Ever!! Deon was very helpful and got me in the car that I wanted. Everyone here was amazing! Go see Deon!!
July 27th, 2017
Lorilee visited Bill Penney Toyota in Huntsville, AL
Friendliness:  ★★★★★
Service: ★★★★★
Knowledge: ★★★★★
Price: ★★★★★
Satisfaction: ★★★★★
Overall: ★★★★★

EXCEPTIONAL SERVICE

I came to just look at cars, and simply because of the exceptional service I received from William Thompson, I bought a new Camry. I would suggest this dealership and this salesperson, to anyone looking to buy a car!
July 17th, 2017
Jaime bought a new Toyota Camry at Bill Penney Toyota in Huntsville, AL
Friendliness:  ★★★★★
Service: ★★★★★
Knowledge: ★★★★★
Price: ★★★★★
Satisfaction: ★★★★★
Overall: ★★★★★

2017 Toyota Tundra

Nick did an awesome job in putting me into my new Tundra. Service at Bill Penney was excellent in every way! Very pleased and will be contacting Nick Pasquerella when I get ready to trade again!
June 28th, 2017
Chris Durham bought a new 2017 Toyota Tundra at Bill Penney Toyota in Huntsville, AL
Friendliness:  ★★★★★
Service: ★★★★★
Knowledge: ★★★★★
Price: ★★★★★
Satisfaction: ★★★★★
Overall: ★★★★★

Totally loved our experience

Finley was so helpful and fun to work with. He answered all of our questions and you could tell that he liked the car he was selling to us. This was the best and easiest time I have ever had buying a car. I will recommend him to anyone planning to buy a car.
June 7th, 2017
Cindy Adcock bought a used 2015 Rav 4 at Bill Penney Toyota in Huntsville, AL
Friendliness:  ★★★★★
Service: ★★★★★
Knowledge: ★★★★★
Price: ★★★★★
Satisfaction: ★★★★★
Overall: ★★★★★

Excellent Service

We bought a car for my daughter here and the salesperson was very helpful and friendly.
May 28th, 2017
William bought a used vehicle at Bill Penney Toyota in Huntsville, AL
Friendliness:  ★★★★★
Service: ★★★★★
Knowledge: ★★★★★
Price: ★★★★★
Satisfaction: ★★★★★
Overall: ★★★★★

Thank You you went over and above

Job Well Done, very pleased
May 16th, 2017
Peggy visited Bill Penney Toyota in Huntsville, AL
Friendliness:  ★★★★★
Service: ★★★★★
Knowledge: ★★★★★
Price: ★★★★★
Satisfaction: ★★★★★
Overall: ★★★★★

Loyal Customer

Purchased vehicle #4
May 8th, 2017
Thea Robinson bought a new 2017Rav4 at Bill Penney Toyota in Huntsville, AL
Friendliness:  ★★★★★
Service: ★★★★★
Knowledge: ★★★★★
Price: ★★★★★
Satisfaction: ★★★★★
Overall: ★★★★★

Great service!

I have a free two year oil change for financing my car through Toyota and I want to keep my car certified pre-owned so I drive all the way from Cullman in order to do so. I pass the Toyota place in Decatur because I went there with my mother once and neither of us went back. Bill Penny Toyota does a fantastic job at customer service and getting you in and out as soon as they can. I had to get windshield wipers as well and the price was acceptable enough to where I bought them and it was convenient that I was there and they did it for me. Chris is very nice and always has a smile on his face! Thank you
March 11th, 2017
Makenzie had service preformed at Bill Penney Toyota in Huntsville, AL
Friendliness:  ★★★★★
Service: ★★★★★
Knowledge: ★★★★★
Price: ★★★★☆
Satisfaction: ★★★★★
Overall: ★★★★☆

Most professional sales staff I ever encountered

I\'ve been buying new and used cars for over 50 years and my recent visit to Bill Penney Toyota was, by far, the most pleasant and professional EVER! We were greeted by salesman JAMES JACKSON who took all the time necessary to talk to us about OUR needs and wants and show us all the trim levels available. After talking for quite some time, we took a test drive in a Highlander XLE awd. James was AWESOME - we asked about everything possible and James was able to either answer the question or show us how that particular feature worked. James has got to be some kind of Toyota expert! After the test drive came what is usually the ugly part of buying a car - working the deal. James worked a price that was (believe it or not) within a few hundred dollars of what we were hoping for. It was so close to the deal we wanted, there was no need to negotiate further. After a few weeks the exact Highlander we had ordered was delivered. Right interior and exterior colors, exact options. Once again, James demonstrated his expertise. He demonstrated EVERY feature and option to our satisfaction before letting us drive away. OUTSTANDING treatment, very good prices, great staff!
February 20th, 2017
Kenneth bought a new Highlander at Bill Penney Toyota in Huntsville, AL
Friendliness:  ★★★★★
Service: ★★★★★
Knowledge: ★★★★★
Price: ★★★★★
Satisfaction: ★★★★★
Overall: ★★★★★

Great Job!

Vernon did an amazing job with helping me find the perfect vehicle. I will definitely be back in the future to buy another vehicle from him.
February 20th, 2017
Ashley bought a new RAV 4 2016 at Bill Penney Toyota in Huntsville, AL
Friendliness:  ★★★★★
Service: ★★★★★
Knowledge: ★★★★★
Price: ★★★★★
Satisfaction: ★★★★★
Overall: ★★★★★

Trell

Trell was AMAZING!!! He was friendly and very helpful to a person who needed a lot help in finding her perfect car. He listened to everything I wanted, and he helped me with every aspect of the car buying process. I could not have asked for a better salesman to help me in my first car buying experience!!! If I could I would give him a hundred stars instead of five.
February 13th, 2017
Mandy Wilson bought a used Toyota Corolla at Bill Penney Toyota in Huntsville, AL
Friendliness:  ★★★★★
Service: ★★★★★
Knowledge: ★★★★★
Price: ★★★★★
Satisfaction: ★★★★★
Overall: ★★★★★

Great service!!!

These folks are knowledgeable, friendly and helpful. If your gonna buy, buy here!!!!!!!!
January 25th, 2017
Melinda Clark bought a used Toyota RAV 4 at Bill Penney Toyota in Huntsville, AL
Friendliness:  ★★★★★
Service: ★★★★★
Knowledge: ★★★★★
Price: ★★★★★
Satisfaction: ★★★★★
Overall: ★★★★★

Awesome Dealership

Big thank you to Vernon Mason, he is the most polite, patient, helpful, and honest salesperson I\'ve ever dealt with, and I\'ve dealt with a lot over the past 30 years. Also big thank you to the finance guy who talked fast but totally got the job done...lol. Great job!!! And many thanks for making my car buying experience a great one!! Highly recommend Bill Penney Toyota!!!
January 17th, 2017
Dena bought a new 4Runner at Bill Penney Toyota in Huntsville, AL
Friendliness:  ★★★★★
Service: ★★★★★
Knowledge: ★★★★★
Price: ★★★★★
Satisfaction: ★★★★★
Overall: ★★★★★

Jose is awesome

Great service extremely
January 12th, 2017
Jonathan knopps bought a new 2016 4 runner at Bill Penney Toyota in Huntsville, AL
Friendliness:  ★★★★★
Service: ★★★★★
Knowledge: ★★★★★
Price: ★★★★★
Satisfaction: ★★★★★
Overall: ★★★★★

Customer satisfaction

I was at a very low point when I called the dealership on Monday night. I spoke with Ramsee Miller about my situation and he went into action. I drove to Huntsville the next morning to talk with him about my options. I was so pleased with everything he helped me with. I purchased the vehicle and I am very please. He has a very nice personality and very friendly and knowledgeable about my car. He detailed everything to me about my radio and cruise control and also hooked up my phone to the blue tooth. I am a satisfied customer who will refer my friends and others to this dealership. Thank you for helping me.
January 4th, 2017
Linda Thompson bought a new 2017 Toyota Camry at Bill Penney Toyota in Huntsville, AL
Friendliness:  ★★★★★
Service: ★★★★★
Knowledge: ★★★★★
Price: ★★★★★
Satisfaction: ★★★★★
Overall: ★★★★★

good review for salesperson

Brandon was very accommodating and helpful. He was friendly and responded to all my questions. When in the market for buying a vehicle I recommend speaking to Brandon.
December 31st, 2016
Glenda Page bought a new 4 runner at Bill Penney Toyota in Huntsville, AL
Friendliness:  ★★★★★
Service: ★★★★★
Knowledge: ★★★★★
Price: ★★★★★
Satisfaction: ★★★★★
Overall: ★★★★★

Best Christmas Present Ever

This was a Christmas and graduation gift for my son. William offered to drive it to my house on Christmas Eve to make it a surprise. I think he was as excited as I was! He was wonderful to work with - kept in constant contact and went the extra mile to make my experience a positive one. Kevin was also wonderful to work with and answered my gazillion questions about which car to lease. Great experience at this dealership.
December 24th, 2016
Cindy Johnson bought a new Toyota Tacoma TRD Sport at Bill Penney Toyota in Huntsville, AL
Friendliness:  ★★★★★
Service: ★★★★★
Knowledge: ★★★★★
Price: ★★★★★
Satisfaction: ★★★★★
Overall: ★★★★★

Nice Service

I stopped in for question about navigation system on new RAV4. Was met at front desk by Ramsee Miller and I asked him if my salesman (Corey) was available. He said he would get him and I presented my question to Mr. Miller. He said he would be glad to assist me. We went to the car and he took care of the issue I was having. Very helpful and pleasant gentleman. Thanks for the assistance.
November 29th, 2016
William visited Bill Penney Toyota in Huntsville, AL
Friendliness:  ★★★★★
Service: ★★★★★
Knowledge: ★★★★★
Price: ★★★★★
Satisfaction: ★★★★★
Overall: ★★★★★

Great Dealership

I want to give a HUGE thanks to Trell Barnes and also Gary for helping me with the purchase on my S40 Volvo! I love the car and so does my kids! You guys were very friendly and helpful and you guys also worked with me! I\'m was very please with service! It was a pleasure doing business with them and I will be recommending family and friends! :-)
October 19th, 2016
SHANIKA bought a used vehicle at Bill Penney Toyota in Huntsville, AL
Friendliness:  ★★★★★
Service: ★★★★★
Knowledge: ★★★★★
Price: ★★★★★
Satisfaction: ★★★★★
Overall: ★★★★★